Prohibited Items | Overview of the items myGermany delivers

Export and Import Laws, Prohibited Goods

myGermany will not accept or ship goods which are prohibited or require special handling in accordance with regulations of the exporting or importing country or due to transport regulations. If such items are found during the inspection of a parcel, we will notify you and discuss with you how to proceed. Unless otherwise arranged by you, we will charge you for the return of the prohibited items to the original vendor. An additional processing fee will also be charged for this service.

You agree to comply with all applicable provisions: a) the country from which the goods are shipped and b) the country in which the goods are received. You further agree not to use myGermany for sending illegal goods. myGermany depends on the definition of illegal or prohibited goods according to the specifications of the importing or exporting country, in accordance with the provisions of the German Customs and according to the specifications of our shipping service providers DHL Country-specificDHL General and Fedex.

We do not receive or do not ship:

  • Explosive or highly combustible materials such as loose Lithium batteries, Engine oil, fuel, etc. (In certain cases, Lithium batteries (e.g. in mobile phones) can be delivered, with FedEx Express only)
  • (Especially Lithium batteries are classified as dangerous goods and beside specific shipping restrictions a special declaration has to be made. In general the shipment is limited. Please approach myGermany before attempting to ship such items »)
  • Environmentally hazardous and radioactive materials
  • Materials that require special expenses or particularly temperature- or pressure-sensitive materials, eg. fireworks
  • Weapons, weapon components, or objects which could injure or infect people
  • Products for military use, for example, sonar systems, laser or aircraft parts
  • Animal carcasses or live animals
  • Money or valid telephone cards
  • Equities, securities and other similar documents, e. g. credit cards, deposit and cheque books, bills of exchange, credit cards, debit cards, letters from banks, bank notes
  • Verification letters such as for GoogleAdSense or betting offices etc.
  • Drugs, unapproved medications or infectious substances
  • Alcohol outside EU, in certain countries restricted services only (»)
  • Goods that are classified as dangerous goods
  • Goods which are prohibited or restricted by certain organizations (ICAO, IATA, government, etc.)
  • Goods, of which we know or have reason to believe that such a shipment will be in violation of these laws

To see latest specific information for your country, check here:

DHL Information

Can myGermany ship... ?

Mobile Phones?

We would like to point out that myGermany will comply with all applicable export and import laws and that we reject the shipment of articles, for which a separate export or import permit is required. You have the responsibility and commit yourself to indemnify myGermany of all costs and fines incurred for myGermany, if it is determined that a consignment violates these terms, as well as of court costs and attorney fees incurred for myGermany in connection with such violations. myGermany will have the right to terminate your account and your use of myGermany services if you violate any of the above representations and acknowledgments.

For questions feel free to contact us: prohibited@mygermany.com

mobile phones and handys, can I ship lithium ion batteries?

Can I ship Mobile Phones and other technical devices with Lithium Ion Batteries?

Yes.
myGermany can ship technical devices containing lithium ion batteries with DHL and FedEx Express. Lithium Ion batteries are classified as Dangerous Goods. Beside specific shipping restrictions a special declaration has to be made.This will be done by myGermany, but can be shipped with the Express services only.

Batteries alone? cannot be shipped, prohibited!

Batteries contained / packed in equipment? can be shipped if the cells < 20Wh / battery < 100 Wh (BTW: Smartphones such as IPhones or Samsungs have approx 5,5Wh, Laptops such as MacBooks have approx 95Wh) If you are not sure, please approach myGermany before attempting to ship such items.

Please mind that we ship Express services to Russia to business clients only!

perfumes, can I perfume?

Can I ship Perfumes?

Yes and No.
Perfume is considered as Dangerous Goods. We can ship small amounts with DHL & FedEx Express services. But herefore we need to have the MSDS Material Safety Data Sheet, which shall be provided by the merchant or producer. Please provide to myGermany details of the perfume you whish to forward and we will check yur individual case »

Please mind that we ship Express services to Russia to business clients only!

perfumes, can I perfume?

Can I ship Alcohol?

Yes and No.
Within Europe we can ship alcohol.
In all muslim countries it is prohibited and we do not ship.
To US we can ship only if the containing alcohol is less than 24%, and if recipient possess an alcohol-import-license, otherwise it would be kept and destroyed by the US customs.

For questions feel free to contact us: prohibited@mygermany.com

perfumes, can I perfume?

Can I ship Cars, Bikes, Furniture, and freight?

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